Lightspeed Commerce
Hardware Product Manager
Montreal
Role brief
What this role is asking for.
Hi there! Thanks for stopping by ๐ Are you actively looking for a new opportunity? Or just checking the market? Wellโฆ you might just be in the right place! We are looking for a Hardware Product Manager to own and evolve the hospitality or retail hardware portfolio and end-to-end merchant experience (choose, buy, receive, set up, operate, replace), ensuring the right form factors exist, work reliably, and ship profitably across regions. What youโll be responsible for - Own the hospitality or retail hardware portfolio end-to-endโwhat we sell, where we sell it, and how it evolves over time (launch โ scale โ lifecycle management โ deprecation). - Define and land a multi-quarter roadmap aligned to the broader Hardware strategy, manage dependencies, and drive delivery to measurable outcomes. - Lead new initiatives through the full lifecycle: discovery โ PRDs/requirements โ vendor selection โ validation/testing โ launch โ iteration and in-field support. - Spend time with merchants (owners/managers/staff) to uncover workflow friction and translate insights into roadmap priorities. - Drive supplier accountability across feature set, quality, cost, and lead times, using field signals (RMAs/tickets) to close the loop on corrective actions. - Lead by influence teams across Product, Design, Hardware Ops, Support, GTM, Finance, and Legal to execute launches cleanly and improve portfolio pr...
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