JetBrains

Key Account Manager (DACH) -m/w/d

Berlin, Germany; Munich, Germany; Remote, Germany

Role brief

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About JetBrains At JetBrains, code is our passion. JetBrains is a global software company specializing in the creation of intelligent, productivity-enhancing tools for software developers and teams. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 90 Fortune Global Top 100 companies are JetBrains customers. About the role As a Key Accounts Manager for Enterprise clients, you will be the strategic partner and trusted advisor for our largest enterprise accounts. Your primary responsibility is to nurture and grow relationships with key stakeholders and users within these organizations, ensuring they realize maximum value from our solutions. Youโ€™ll act as a single point of contact, advocate on their behalf within the company, and work cross-functionally to align our resources and support the customerโ€™s ongoing success. Your focus will be on customer satisfaction, retention, and growth, ensuring a smooth and mutually beneficial partnership. Key Responsibilities Build and Maintain Relationships: Establish and strengthen connections with key stakeholders, decision-makers, and users to build trust and align on mutual goals. Understand their objectives and serve as their strategic advisor. Customer Success Planning: Develop a deep understanding of each...

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