Virtual Care Referral Coordinator (Temp)

Job Summary: Virtual Care Referral Coordinators are responsible for the coordination of various referral orders. Including internal and external referrals for Speciality and Imaging orders. The team is responsible for appointment scheduling, insurance verification, requesting results or medical records, and communicating updates to providers and members. Each member deserves world class service from their Care Team and access to high quality doctors for their health care. We are looking for someone who goes above and beyond to find the highest quality providers for our members to see. If you are a task-oriented individual with a strong interest in making a real difference on our team and in member lives, we want to hear from you. Responsibilities: Assist members via telephone and messaging as part of a virtual primary care team to ensure that all external and internal referrals and orders such as specialist referrals, imaging orders, prior authorizations and other orders, are complete and properly routed to the appropriate external provider. Assist patients with maps, facility location and direct dial numbers. Coordinate medical records to ensure that all required records, imaging, and/or procedural results are available to the external provider before the patient's appointment and added to the internal medical record for provider review. Assist in the management of electronic...