Hire Hangar
Remote Patient Coordinator
South Africa - Cape Town
Role brief
What this role is asking for.
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Remote Patient Coordinator Part-Time · Remote · Flexible Hours · Purpose-Driven Work About the Role We’re seeking a part-time Remote Patient Coordinator to be the first point of contact for individuals exploring care options. Communication will take place primarily via SMS, with occasional light phone support. This is not a scripted call center role—instead, you’ll engage in thoughtful, consultative conversations to help clients feel heard, understood, and confidently guided toward the right care path. This is an on-call, flexible position where you’ll respond to incoming inquiries as they arrive throughout the day. During quieter periods, no active tasks are required, but you must remain available to engage quickly. This role is ideal for someone empathetic, tech-savvy, and wellness-minded—looking for meaningful part-time work that complements other commitments. Key Responsibilities - Respond quickly and professionally to inbound SMS messages - Ask insightful, open-ended questions to understand each patient’s needs and goals - Schedule phone consultations using tools such as Calendly - Accurately document patient interactions using CRM and scheduling platforms (training provided) - Build rapport with prospective patients through empathy, curiosity, and trust - Send personal...
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