Technical Customer Enablement & Training Manager

Join Hire Hangar and work with fast-growing global companies while building a long-term career. JOB TITLE: TECHNICAL CUSTOMER ENABLEMENT & TRAINING MANAGER Location: Remote Time Zone: U.S. Time Zones (EST–PST) Role Type: Full-Time ROLE OVERVIEW The Technical Customer Enablement & Training Manager is responsible for ensuring enterprise customers successfully adopt and scale a modern workflow and automation platform. This is a highly customer-facing role that blends technical fluency, marketing operations knowledge, and structured training delivery. You will guide customers from first login through full adoption by leading onboarding programs, live training sessions, and cohort-based enablement workshops. The ideal candidate comes from a well-known SaaS or tech company, is comfortable working with code and data, and enjoys teaching marketing teams how to operationalize technology to drive business results. KEY RESPONSIBILITIES - Own customer onboarding from initial setup through full platform adoption - Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients - Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams - Build and maintain scalable enablement playbooks, guides, and training materials - Support marketing operations workflows, including CRM automation, reporting, and...