Expel
Senior Solutions Architect - West
Remote
Role brief
What this role is asking for.
In your world, every call with a potential client is an opportunity to help them overcome daunting challenges. Sometimes you can solve those problems, and sometimes you can't. Either way, the opportunity to act as a trusted advisor and learn something new all within the same conversation is what energizes you. Do you dive headfirst into complicated challenges balancing organizational politics, security fundamentals, and business impact all with the end goal of making the client successful? If so, the Solutions Architect role at Expel is for you. At Expel, we've got our eye on the long game. Our clients need to be able to trust us, and that begins with understanding where they currently are, where they want to be, and connecting them to solutions that will help them (even if that solution isn't Expel!). We don't use jargon, replay tired phrases or provide fuzzy answers. We sell with integrity and empathy so our clients feel good about how we treat them during every interaction. As a Solutions Architect at Expel, you have a deep understanding of the needs of prospects. You set clear expectations around what we can and can’t do, then craft a strategy for the delivery teams to ensure the prospect's success. But don't worry, you'll go deep on the delivery side too! You’ll scope and run PoCs, which includes working with the delivery organization to make sure we’re showing prospects w
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