People Operations Generalist

As we step into our next phase of growth, Everlaw is looking for a People Operations Generalist to support and strengthen our core processes, ensuring that they are human-centered, reliable, and seamless. You’ll report to the Head of People Operations, Insights and Total Rewards and work closely with our People Partners, People Programs, Recruiting, Legal, and Finance Teams. You will set your own bar, expanding your skills while directly contributing to our team's success and our mission to promote justice by illuminating truth. This is a full-time non-exempt position based in our Oakland, California office with a hybrid work schedule : in office M/W/Th with the option to work from home Tu/Fr. In your role, you'll... Serve as the first line of support for all Everlawyers . You’ll be the guardian of our ticketing system, triaging incoming questions, and providing clear and empathetic answers across a wide range of topics. Own the operations for key milestones across the employee lifecycle . You’ll coordinate onboarding/pre-boarding, process role and organizational changes, and guide employees through the offboarding process. You’ll ensure our HRIS and related systems are always up to date, and can be relied on as sources of truth. Own our immigration program : You’ll guide managers and Everlawyers through transfers, renewals, and paths to permanent residency, partnering with ext