Manager, Solutions Configuration

Opportunity Overview: We are looking for a Manager, Solutions Configuration to play a key role in the technical configuration of platform requirements for Cohere’s Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. What you’ll do: Manage and mentor a team of direct reports, supporting execution, prioritization, and professional development Gather and translate client technical requirements into scalable platform configurations for new implementations Test and validate new or enhanced functionality to support custom client requirements Define test scenarios and success criteria for platform configurations Configure platform requirements in alignment with project timelines and client expectations Troubleshoot and resolve technical issues during testing and post-implementation Serve as a technical SME for client-facing teams, supporting configuration questions and occasional client interactions Partner with P