Customer Success Manager, CloudExtend

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. This role requires you to work during US business hours, Monday through Friday. What would you do, if hired? At CloudExtend, we're redefining how enterprise users interact with their systems of record—like NetSuite and Salesforce—by embedding productivity tools directly where they work most. As a Customer Success Manager (CSM) on the CloudExtend team, you'll be at the heart of our customer journey, helping users unlock the full potential of our apps to drive efficiency, automation, and adoption across the organization. This role is laser-focused on maximizing customer value, boosting license utilization, and ensuring retention and expansion within your portfolio. Each day will be dynamic and driven by meaningful customer interactions, data-backed insights, and collaboration with internal teams including Sales, Product, Marketing, and Support. Onboard new customers with precision and care, ensuring a smooth, confident transition from sales to active usage. Own and drive renewals