Senior Specialty Benefits Navigator

About Big Leap Health: Big Leap Health’s mission is to transform access to mental healthcare by empowering clinics to easily launch and scale interventional psychiatry practices, specializing in cutting-edge treatments such as Spravato (esketamine) and Transcranial Magnetic Stimulation (TMS). We're building a new standard of care by providing comprehensive operational, administrative, and clinical support, enabling psychiatrists to focus on delivering effective, life-changing treatments. Founded by industry leaders in mental health and healthcare technology, Big Leap Health is backed by top-tier investors and driven by a commitment to radically improving patient outcomes through innovative therapies. Join us in pioneering the future of mental health. About the Role: We are seeking a proactive and solutions-oriented Senior Specialty Benefit Navigator, adept at navigating prior authorizations, intricate pharmacy logistics, clinical protocols, and evolving payer requirements. This role ensures seamless patient access to vital treatments, including cutting-edge depression therapies like Spravato and TMS, by expertly resolving escalated prior authorization (PA) challenges, optimizing patient coverage across medical and pharmacy benefits, streamlining complex pharmacy fulfillment workflows, and fostering direct collaboration with payers, PBMs, and partners. You are the critical poin...