Sr Customer Solution Engineer

Location: London (Hybrid Working - 3 days per week office attendance) About Zuora At Zuora , we’re building what we call Modern Business . As the world moves toward subscription and usage-based models, we help organisations create recurring customer relationships that drive sustainable growth — for their businesses, their customers and the planet. Our platform powers some of the world’s most innovative companies across software, media, telecom, IoT and beyond, enabling them to monetise new business models, deepen customer relationships and deliver exceptional digital experiences. The Team & The Opportunity We’re looking for a Senior Customer Solution Engineer to join our growing EMEA team, supporting enterprise customers and prospects across the region. This is a highly collaborative, customer-facing role where you’ll sit at the intersection of technology, business strategy and value-based selling . You’ll partner closely with Account Executives, Product, Solutions and Customer teams to help organisations understand what’s possible with Zuora — and how to turn that into real business outcomes. This role is location-specific and designed for someone ideally based in the London or Home Counties area , with regular time spent collaborating in our office to maximise impact. What You’ll Be Doing Become a trusted Zuora expert through comprehensive onboarding and enablement across our