Internal AI Operations Lead

ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE You are the hands-on builder, problem solver, and strategist at the center of Zip’s new Internal AI team. The Internal AI team operates in a hub-and-spoke model: we own a central roadmap of product and platform capabilities that accelerate AI adoption across every non-product engineering team at Zip, and we partner with those teams so their own roadmaps accelerate AI impact across Zip, safely. This role is the operating-model owner of that hub. You will...