Technical Support Engineer

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®. Proficient professionals expected to operate with minimal supervision for straightforward cases, providing world-class support experience and delivering consultative guidance on Yext Products and system best practices. Manages straightforward cases. Job Complexity / Supervision Operates with little instruction for routine work. Focuses on executing predefined strategies and tasks, learning about best practices. Provides consultative guidance to customers on best practices. What You'll Do Client Support: Provide prompt, friendly, and accurate post-implementation technical and consultative support to clients via email, phone, and chat....