E-commerce Support & Automation Assistant

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a specific job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! E-commerce Support & Automation Assistant Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for an E-commerce Virtual Assistant to start immediately! 📌 About the Client Our client, European Leather Works, operates in the E-commerce industry. Duties and Responsibilities include but are not limited to: Manage order processing and customer service across Amazon, Shopify, eBay, Michaels, Etsy, and Faire Respond to customer inquiries and resolve order-related issues via email Monitor and manage existing AI agents/automations, including handling workflow edge cases (training will be provided) Coordinate daily communication and task updates through WhatsApp, Slack, and ClickUp Qualifications: • Experience managing multiple e-commerce marketplaces • Experience in customer service an...