Member Operations Specialist

MEMBER OPERATIONS SPECIALIST ABOUT VIRA HEALTH Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support across fertility, hormonal health, pregnancy, parenting, perimenopause, menopause, and family health. We partner with employers and health plans to improve health outcomes and make evidence-based women's healthcare accessible worldwide. Our platform brings together three products: Vira - our comprehensive care navigation and employee benefit platform; Stella – our specialist online menopause clinic offering virtual appointments, hormone therapy prescriptions, and lifestyle coaching; and The Lowdown – a contraception and reproductive health resource trusted by millions. We operate globally, with a remote-first team united by a shared commitment to improving health outcomes for women and families worldwide. ABOUT THE ROLE Our clinical operations team is the engine that keeps Vira's virtual clinics running smoothly across the UK, South Africa, and the United States. As Member Operations Specialist, you'll be the operational backbone of Stella (our specialist online menopause clinic) and Vira Member Zone (our care navigation platform) - ensuring every interaction is coordinated efficiently and to a consistently high standard. This role sits at the heart of our clinical delivery. You'll be the person who keeps our...