Senior Manager, End User

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions. Our Values: We Seek A Better Way : We pursue bold ideas, embrace complexity, and keep pushing forward. We Make It Happen : We act with urgency, deliver with excellence, and always find a way. We Are Stronger Together : We engage with empathy, align around what's best for Veracyte, and celebrate as one team. We Care Deeply : We show up with integrity, kindness, and respect for one another. The Position: We seek a strategic, technically strong Senior Manager of End User Services to lead and evolve support for a ~1,000-employee organization across corporate and lab environments. This role owns end-to-end service delivery, including Service Desk, Desktop Support, endpoint management, user lifecycle services, and collaboration tools. The ideal candidate combines technical depth, operational excellence, and leadership, with success modernizing support through A...