Manager, Customer Success & Professional Services Japan

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The Manager, Customer Success & Professional Services is a strategic leadership role responsible for leading the Veeam Japan Professional Services & Customer Success teams to drive customer success, technical adoption, and long-term business value realization. This role combines people leadership, technical strategy, customer engagement, and operational excellence. You will be responsible for ensuring customers successfully deploy, adopt, optimize, and expand their use of Veeam solutions while building a high-performing team focused on customer outcomes, retention, and growth. What You’ll Do Leadership & Team Development Lead, coach, and develop the Professional Services & Customer Success teams to achieve high performance a...