Upbound
Staff Engagement Manager
North America - Remote
Role brief
What this role is asking for.
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane , and we’re building the Intelligent Control Plane —a new platform layer that makes infrastructure programmable, autonomous, and composable . Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents . We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries . Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide . We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital , and we’ve raised $69M to date. Learn more at upbound.io Upbound is hiring a Staff Engagement Manager to join our Customer Experience organization. This senior individual contributor role owns the post-sale success of our largest and most complex enterprise customers: organizations deploying Crossplane-powered infrastructure control planes at scale. This is not a project coordinator role. You are the person who makes sure a major enterprise customer goes from signed contract to live, adopted,
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