Patient Advocate (Part Time, Remote 1099)

Patient Advocate – Patient Navigation Support (Part-Time) About Understood Care At Understood Care, our mission is to help Medicare patients more easily navigate the healthcare system by providing access to tools, resources, and member-support services through our technology platform. Understood Care operates a technology-enabled platform that connects Medicare patients with independent support professionals who can provide practical, non-clinical navigation support. These support professionals are independent contractors who use the Understood Care platform to help members better understand and manage common healthcare navigation tasks. We are seeking independent support professionals: compassionate, proactive individuals who can support Medicare patients in accessing and coordinating the care resources they need. Many Medicare patients face challenges understanding how to use their insurance, schedule appointments, communicate with healthcare providers, or access digital health tools. Through the Understood Care platform, independent support professionals may provide member-centered guidance with patience, clarity, and respect. As an independent support professional using the Understood Care platform, you may serve as a point of contact for members following their initial intake visit with a Clinical Lead. You may use information made available through the platform to unders...