Client Success Manager

UASI is seeking an experienced Coding and Client Manager to join our growing team. The Coding and Client Manager is responsible for overall client management and will have accountability for client retention, growth, and satisfaction. The ideal candidate will have exceptional communication skills, consulting skills and strong industry knowledge with demonstrated subject matter expertise. Responsibilities: Client Delivery/Success Ensure clarity and alignment with clients about UASI services/deliverables and manage client scope and expectations through regular communication and meetings. Facilitate client kick off meetings in accordance with the procedures established for Coding services. Collaborate with Sales Team to identify new opportunities and ensure client management strategies are executed. Use critical thinking skills to assess client current state and goals, conduct operational assessment, and implement actions to meet project and client goals. Responsible for ensuring any changes to project scope are documented and any impact on goals deliverables, costs, deadlines, etc. are confirmed and agreed to in writing. Be the subject matter expert to lead, monitor and evaluate project results for the client while balancing quality and profitability. Manage flow and timing of all client projects and support audit activities by performing audits and consulting engagements as n...