Manager, Risk Operations - Travel

MANAGER, RISK OPERATIONS - TRAVEL ABOUT SUPER.COM http://Super.com We started Super.com http://Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com http://Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized. We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are. ABOUT THE ROLE This newly created leadership role is focused on protecting the integrity and profitability of Super.com http://Super.com’s rapidly growing travel marketplace, with a focus on hotel and flight transactions. You will be responsible for shaping and driving fraud and risk strategy across the full booking lifecycle, from checkout and authorization through disputes and chargebacks, ensuring an effective balance between risk mitigation and conversion. You will develop scalable fraud and abuse controls, partnering cross-functionally with Product, Engineering, Finance, and Compliance to reduce fraud losses across the travel products. This includes managing risks such as card fraud, friendly fraud, and...