Support Engineering Manager (APAC)

ABOUT SUPABASE Supabase is the Postgres development platform: Database, Auth, Storage, Edge Functions, Realtime, and Vector, deeply integrated and built for teams that need their backend to grow with them. We're open source, we move fast, and our users are developers who notice when things are off. ABOUT THIS ROLE We're hiring a Support Manager on our global Support leadership team to clear the way for our APAC Support Engineers. A quick word on what Support means here, because it shapes everything about this role. We don't think of Support as a ticket queue with a manager attached to it. We think of it as one of the highest-leverage feedback loops in the company. It's the place where the real shape of our product meets the real shape of our users' work. Done well, it's an engineering superpower: it's how we learn where the product actually bends, who's bending it, and what we should build next. You'd join the existing Support leadership group and be the person on during APAC hours, sharing context, queue, escalations, and standards with your peers in EMEA and AMER. One team, globally available. The right person needs to be both sharp enough on the technology to be genuinely useful to their support engineers and able to anticipate their needs and keep the way clear. The support engineers are the ones doing the work that matters, and you’re there to help them be the best they ca