Site Reliability Engineer

What you’ll be doing Work with a team of DevOps and DBA professionals Improve existing infrastructure and processes across the countries we’re deployed in, as well as streamlining processes to deploy to new countries in the future Continuously improve Kubernetes platform stability and efficiency, with a focus on optimising resource utilisation, reducing costs, and streamlining environment provisioning through GitOps-first practices Monitor and maintain cloud infrastructure through autoscaling, alerting pipelines, and Grafana dashboards covering metrics, logs, traces, and real user monitoring (RUM) Own weekend on-call operations, triaging and responding to production incidents, performing root cause analysis, and driving post-incident reviews Design and manage alert pipelines to ensure actionable signal quality, with attention to preventing alert fatigue, waterfall alerting, and notification flooding Define and maintain SLIs and SLOs for critical services, and use them to drive reliability improvements and on-call prioritisation Take ownership and responsibility for our cloud operation activities Liaise with external security agencies for annual audits as well as perform our own internal security sweeps Aid in reconfiguring existing architecture to allow for rapid deployments to new countries Mentoring less experienced team members What you’ll bring 3+ years DevOps / SRE / plat...