Manager, Technical Support

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions. About the team: The Skydio Customer Support team provides assistance to customers flying the world’s most autonomous sUAS on challenging missions to keep people and infrastructure safe 24/7. We work closely with Skydio Solution Engineering and Deployment Engineering teams to accelerate new customer’s time-to-value, and Customer Success Managers and Field Service Representatives to aid customers with expanded operational use of drone technology. This is an exciting opportunity to be part of a team leading the creation and deployment of next-generation Beyond Visual Line of Sight (BVLOS) flying robot operations in Public Safety, Defense, Utility/Infrastructure Inspection, Site Security and other industries. About the role:...