SimonMed
Patient Services Specialist
Chicago, Illinois / Part-Time Float
Role brief
What this role is asking for.
Be the first point of careโguiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. At SimonMed Imaging, the patient experience starts long before an exam takes place. Our Patient Service Specialists play a critical role in facilitating the patient admission flow across our imaging centers. From greeting patients to verifying insurance and processing documentation, this role ensures each visit starts with clarity, efficiency, and care. We are looking for someone who thrives in a fast-paced environment, communicates with empathy, and takes pride in delivering exceptional service. If you enjoy helping people, solving problems, and being part of a collaborative healthcare team, this is an opportunity to make a meaningful impact every day. REPORTS TO: Under the direct supervision of the Manager. GENERAL DESCRIPTION/POSITION GOAL: I. JOB RELATED FUNCTIONS: Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services. Directly responsible for the overall administration, coordination, and evaluation of the patient registration; Greets visitors/patients; Check-in process; Check-out process; Insurance verification process; Informs patients of costs for care being provided; Guides them to appropriate resources for further informa...
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