Pharmacy Operations Manager

Pharmacy Operations Manager (Manager Patient Services) We’re looking for a people-first leader who’s energized by building strong teams and making a real impact in patient care. If you’re a motivated self-starter with healthcare or pharmacy experience—and you thrive in fast-growing environments—this could be a great fit. As Manager of Patient Services, you’ll lead a team of Specialty Liaisons working directly in hospital-based specialty clinics. You’ll support day-to-day operations, coach performance, and make sure best practices are consistently delivered for patients and partners. Lead, coach, and develop a team of Specialty Liaisons in specialty clinics Drive a high-quality patient experience while meeting service, growth, and performance goals Support onboarding, training, performance feedback, and professional development Partner closely with clinics, pharmacies, and internal Shields teams to keep operations running smoothly Identify opportunities to improve workflows, efficiency, and patient outcomes Build strong relationships with clinic and health system leaders Ensure coverage, accountability, and consistent use of best practices Share updates and insights with leadership and collaborate on growth initiatives Proven people management experience, ideally in pharmacy or healthcare If you’re passionate about team leadership and improving specialty patient care, we’d love...