Collections Analytics & Strategy Manager

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role We are looking for a Collections Analytics & Strategy Manager to define the strategic direction of the Global Collections team and close the loop between decision and outcome. This role requires a strong quantitative foundation — the ideal candidate has hands-on experience with statistical modeling, hypothesis testing, and experimental design, and applies these skills to drive business decisions rather than just produce reports. The role is responsible for setting the collections strategy, designing and running A/B tests, measuring the impact of initiatives, and deciding — based on data — what scales and what stops. It also owns agency ROI monitoring...