Engagement Manager

About Us: Nanonets agents are built for complex business processes. Ranked #1 in understanding unstructured data and applying business rules in processes like accounts payable, order management, and supply chain. Nanonets agents handle the exceptions other tools miss, reducing processing time by 94% and delivering clean data to SAP, Salesforce, or any system of record. That's why global enterprises reach for Nanonets when workflows are complex and accuracy is non-negotiable. Learn more about us here: Youtube Hugging Face Nanonets Research The Role We’re hiring a Technical Engagement Manager to own the post‑sale customer journey and ensure customers achieve meaningful business outcomes with Nanonets. This role sits at the intersection of customers, product, and engineering — blending stakeholder management, light technical fluency, and project leadership. This is not a pure Customer Success or Account Management role — this position requires hands-on delivery ownership and technical fluency. You will be the primary point of contact for customers after implementation, responsible for driving adoption, managing expectations, and representing the customer’s voice internally. Roles and Responsibilities Customer Engagement & Ownership Own customer relationships post‑implementation and serve as the single point of contact for ongoing engagement. Build trusted relationships with custom