Monzo

Fraud Team Manager, English & Spanish Speaking

Remote (UK)

Role brief

What this role is asking for.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Remote in the UK 🇬🇧 | 💰 £38,300 - £48,400 + £2,500 multilingual premium + Incentive Awards tied to your performance + Benefits ✨ Start Date: 12th October ⭐ Our Fraud Team Are you interested in leading a team in Fraud? Our EU Fraud Customer Operations team is at the heart of how we protect Monzo EU and our customers. We’re looking for individuals with a blend of experience in Fraud, Leadership, and setting up a brand-new Spanish-speaking team to join our EU Fraud Operations. While Spanish is the core focus for this role, the ability to speak other languages is a massive...

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