InfoSec Analyst I

MongoDB’s Security Assurance team is on a mission to make MongoDB one of the world’s most trusted technology vendors. We are doing this in two ways. First, we provide customers with the clear, concise and accurate information about the security of our products that customers require to use our products. Second, we serve as trusted security SMEs to MongoDB’s field teams. The InfoSec Analyst I is an independent contributor role. This role is vital to the Security Assurance team’s mission and is responsible for coordinating completion of customer due diligence reviews as well as helping MongoDB’s field personnel answer complex customer security questions. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities: Actively manage the Assurance team’s queue to ensure requests are handled promptly Complete customer security reviews. Help other team members complete reviews as necessary Help customer facing personnel respond to customer security questions Monitor relevant channels and answer in scope questions when possible, or escalate to more senior team members Proactively maintain the team’s knowledgebase Proactively recommend improvements in team processes and tooling to team leadership Share relevant and actionable customer feedback with team leadership Help coordinate development of customer facing response to high-profile supp