Senior Relationship Account Manager

The Relationship Account Management team is a team within MongoDB’s Scaled Growth Organization and is focused on sustaining long-term partnerships with MongoDB’s mature customers, focused on retention and expansion in the process. Individuals in the Relationship Account Manager (RAM) role have a passion for technology and the ambition to dive head-first into new challenges. In this role you will act as the primary and often sole point of contact for a customer portfolio. As an Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. Our ideal candidate will have 5+ years of quota-carrying experience working in an Account Management, Business Development, Sales or other similarly customer-centric role A proven track record of overachievement and hitting sales targets - this role will be responsible for renewals and upsells Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role Demonstrated ability to articulate the value of a complex enterprise technology A mind for technology - we’ll teach you about MongoDB and databases, b