MindTickle

Director, Client Value

Bengaluru, Karnataka / Full-Time

Role brief

What this role is asking for.

Who we are Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support. The Opportunity Mindtickle's customers don't just buy a product; they expect outcomes, and the Client Value team is accountable for delivering them. As Director, Client Value, you will lead a team overseeing $50M+ in ARR, while building the strategies and systems that drive retention, growth, and deep customer relationships at scale. This is a leadership role for someone who is equally comfortable in a customer escalation, a leadership review, and a whiteboard session designing next quarter's playbook. What You'll Own Lead a team of Client Partners overseeing $50M+ in ARR, coaching them on account strategy, customer conversations, and how to consistently deliver value across their books of business Own GRR and NRR - build and execute strategies th...

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