Patient Service Representative - Billing

Patient Service Representative - Billing: 🤝🧾 The Patient Service Representative - Billing works within our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial point of contact for patients at Midi, entrusted as brand ambassadors to deliver and maintain the highest level of service throughout each patient's journey. The Patient Service Representative team at Midi ensures that patients receive necessary support during their care, facilitates new patient registration, guides patients through the healthcare system, and bridges any communication gaps. Specifically, the Patient Service Representative - Billing focuses on handling billing-related issues and cases. They assist patients with billing inquiries, insurance questions, and complaints, aiming to provide a superior customer service experience: This job is “HOT”: 🔥 Make a real impact on women’s health – Help patients navigate their healthcare journey with care and clarity. Work from anywhere – Enjoy full remote flexibility while being part of a mission-driven, collaborative team. Shape the future of a growing startup – Contribute to processes, tools, and workflows as Midi Health expands and innovates in women’s care. Business impact: 📈 Serving as the primary contact for patients, ensuring effective communication. Collaborating with clinical tea...