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Mercury

Senior Relationship Manager - Accounting Partners

San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

Role brief

What this role is asking for.

Behind every ambitious company is an accounting partner advising them along the way, keeping the books clean, managing cash flow, filing taxes, and making sure their clients do not run out of runway without noticing. These firms are the quiet infrastructure of modern business finance, and they’re often managing dozens of companies inside Mercury right now. We’re building a dedicated team to serve them. This is not a secondary motion, but a first-class partnership where the accounting firm is the primary relationship and their client portfolio is the opportunity. If you understand firm operations and are energized by making Mercury the essential platform for accountants and their clients, this role is for you. What you’ll do Steward a portfolio of accounting firms and deepen how they use Mercury Serve as the primary relationship owner for a book of existing partner accounting firms that use Mercury on behalf of their clients. You’ll build trust with firm principals and practitioners, understand how they work inside Mercury day to day, and become the person they turn to when something isn’t working or could be working better. Map each firm's full client network. Track product utilization across complex entities and stakeholders, and proactively identify where the experience can improve. Execute a structured cadence of success calls, business reviews, and proactive check-ins tailo

Company role signals

Mercury role signals.

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