Sr. Customer Marketing Specialist

About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers: to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate, and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com . SUMMARY The Sr. Customer Marketing Specialist plays a critical role in designing and executing effective marketing strategies to engage customers across all stages of their journey, driving retention and growth. This role collaborates closely with Sales, Product Marketing, Demand Gen, Customer Success, and Product to plan and manage campaigns and communication strategies tailored to key customer segments. You’ll also be responsible for developing metrics and evaluation protocols to assess campaign effectiveness, identifying opportunities for optimization, and implementing improvements. Success in this position relies on strong interpersonal skills to collab...