Technical Success Analyst

As a Technical Success Analyst and a valued member of the Technical Success team at Marqeta, you will serve as a trusted technical and payments advisor for our customer base. The Technical Success team sits within our Go-To Market (GTM) organization and is on the critical path for revenue. In an API-first, technology driven company, there is no customer success without technical success! You will: Be on the front line communicating directly with customers while collaborating cross-functionally internally to win new business, increase current business value with existing customers, and strengthen customer relationships. Lead the charge on initiatives such as presenting integration guides for on-boarding customers, leading the internal voice of the customer sessions for critical solution challenges, or celebrating the launch of a key new product feature that you pushed forward. Build expertise by learning from the Product and Technology teams who develop the platform and solutions. In return, you will deliver critical customer feedback to help shape the roadmap and refine our offerings. We work Flexible First . This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! This position is not for an existing vacancy. The Impact You'll Have Trusted Technical Advisor : Whether you’re working with Marqeta’s business developme...