Enteral Admissions Customer Service Representative

See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. Schedule: Monday–Friday, 8:30 AM–5:00 PM EST Location: Hybrid — Syracuse, NY (Work location subject to change based on business needs) See Your Work in a New Light At LUX Infusion, we believe nutrition and infusion care deserve more light — more warmth, more clarity, and more connection. For patients beginning enteral therapy, clear communication and a seamless admissions experience can make all the difference. We’re looking for an Enteral Admissions Customer Service Representative who wants their work to mean something — someone who brings professionalism, empathy, and precision to every patient interaction, referral, and intake process. Why This Role Matters The Enteral Admissions Customer Service Representative is the gateway to care — guiding pa...