Lightspeed Commerce

Manager, Business Transformation

Toronto

Role brief

What this role is asking for.

Hi there! Thanks for stopping by ๐Ÿ‘‹ Are you actively looking for a new opportunity? Or just checking the market? Wellโ€ฆ you might just be in the right place! Weโ€™re looking for a Manager, Business Transformation to join our team in North America. You will identify opportunities for transformation, build business cases to secure executive investment, and see programs through to sustained results. You will work across Product & Technology, Go-To-Market, Operations, Finance, and People teams as a strategic driver who shapes direction, resolves complex issues, and holds accountability for program success. What youโ€™ll be doing: BUSINESS CASE DEVELOPMENT & STRATEGY - Identify, frame, and size transformation opportunities. Independently diagnosing root causes, assessing strategic relevance, and determining where the organization should invest its energy - Build rigorous, compelling business cases that connect transformation opportunities to business value โ€” covering financial impact, risk, sequencing, and the tradeoffs between growth and profitability - Design internal processes and policies that balance the needs of multiple stakeholder groups, including Finance, Sales, Operations, and Risk, to arrive at solutions that are workable across the organization - Present to and influence senior leadership, securing commitment and resource allocation to fund and execute transformation initia...

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