Kong
Senior Programme Manager
England, United Kingdom
Role brief
What this role is asking for.
Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We are seeking a skilled and results-driven Engagement Manager to join our Professional Services team. As the Engagement Manager, you will be responsible for overseeing the end-to-end delivery of our services, ensuring client satisfaction, and optimizing project outcomes. The ideal candidate will have a strong background in project management and a deep understanding of professional services in the IT industry. This role requires a proactive and strategic approach to client engagement, coupled with the ability to collaborate effectively with cross-functional teams. Responsibilities: - Client Engagement: - Serve as the primary point of contact for clients in regard to their professional services engagement,, building and maintaining strong relationships. - Understand client needs, expectations, and strategic objectives to ensure alignment with service delivery. - Project Planning and Execution: - Lead the planning, coordination, and execution of professional services projects. - Collaborate with project teams to define scope, objectives, deliverables, and timelines. - Resource Management: -
Company role signals