Klue

Customer Success Manager

Vancouver, British Columbia

Role brief

What this role is asking for.

AT KLUE https://klue.com/, WEโ€™RE BUILDING THE FUTURE OF COMPETITIVE INTELLIGENCE THE CUSTOMER SUCCESS TEAM IS HIRING ๐Ÿ‘‹ You're the person who walks into an account and immediately sees what matters: the risk no one's named yet, the expansion hiding in plain sight, the champion waiting to be developed. You earn trust fast, ask the right questions, and turn a customer's goals into a plan that actually sticks. If that sounds like you, keep reading. We'd love to meet you. As a Customer Success Manager at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every account team aligned, every customer growing, and every risk on the radar before it becomes a problem. Klue's product moves fast. New AI agents, integrations, and capabilities ship continuously. The CSMs who thrive here stay ahead of it, act on signals early, and show up as both a trusted advisor and a confident commercial partner. Your Mission? To make sure every customer in your book gets real, measurable value from Klue, and grows because of it. You build the relationships, drive the adoption, and close the commercial outcomes. When your customers win, you win. WHAT'S IN IT FOR YOU? This role puts you at the center of how B2B companies use competitive intelligence to win deals, grow revenue, and own their markets. You'll work across industries...

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