Joyful Health

RCM Workflow Specialist

New York City

Role brief

What this role is asking for.

ABOUT JOYFUL HEALTH Building the financial operating system for healthcare โ€” and bringing the joy back to healthcare by fixing the financial chaos behind it. The healthcare payment system is a complex and inefficient maze. Healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat while valuable revenue slips through the cracks. Joyful Health is building an AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product. We just announced our $22M Series A led by CRV and world-class investors including the founders of MongoDB & KAYAK. If youโ€™re excited about combining real-world RCM expertise with product innovation, weโ€™d love to meet you. THE ROLE The RCM Workflow Specialist sits at the intersection of revenue cycle operations and product intelligence. This is not a traditional billing role. You are responsible for two things that most billing professionals have never been asked to do together: 1) work real claims at an exp...

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