Customer Support Manager (Product Support)

DOES YOUR DEFINITION OF SUCCESS MEAN EMPOWERING OTHERS? Then Jobber might be the place for you! We’re looking for a Manager, Product Support (Customer Support) to be part of our Customer Success department. Jobber exists to help people in small businesses be successful. As featured in the Globe and Mail https://www.theglobeandmail.com/business/article-tech-firm-jobber-hits-it-big-by-thinking-little-as-in-plumbers/, we work with home and field service companies to help them better quote, schedule, invoice and collect payments from their customers. Having been named the #2 fastest growing software company https://business.financialpost.com/pmn/press-releases-pmn/business-wire-news-releases-pmn/jobber-ranks-as-the-2-fastest-growing-software-company-by-canadian-business-2019-growth-500 in Canada and one of Fast Company’s Most Innovative Companies in 2020 https://business.financialpost.com/pmn/press-releases-pmn/business-wire-news-releases-pmn/jobber-makes-fast-companys-2020-worlds-most-innovative-companies-list, it’s clear we’ve come a long way from our first customer in 2011 – but we’ve just scratched the surface of what we want to accomplish for our customers https://academy.getjobber.com/resources/success-stories/how-lawn-landscapers-grew-client-accounts-with-jobber. Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same