Senior Staff UX Researcher

ABOUT THE ROLE Hi, I’m Anthony https://www.linkedin.com/in/antlam/, and I lead within the Product Design team here at Jane. I’ve been at Jane for about two years, and during that time I’ve had the chance to see how deeply our work connects to our mission of helping the helpers. Our team is responsible for shaping how our product feels and works for the practitioners, clinic owners, admins, and patients who rely on Jane every day. Our customers are always at the heart of what we do. We care deeply about building thoughtful, human experiences, and we’re still learning how to best leverage user research so it consistently shapes our product decisions. This role is especially meaningful because it’s our first dedicated UX Researcher. Research is already happening across Jane, with designers and teams running studies and building useful foundations along the way. What’s missing is consistency, shared practices, and a clear connection between research and the decisions we make. You won’t just be joining a system, you’ll be helping shape how research shows up across Jane. That includes not only doing high-quality research yourself, but also helping others build confidence in running research and using it in their day-to-day work. A big part of the role is finding ways to scale your impact, whether that’s through enabling teams, improving systems, or exploring how AI and automation ca...