Partner Success Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: About the Role As a Partner Success Manager at Instructure, you will own an assigned book of partners and manage the full lifecycle of each relationship—from onboarding and adoption through renewal and growth. You’ll be accountable for renewal attainment, pipeline generation, and bookings support in collaboration with our Partner Sales Team. This role calls for someone who can operate independently, prioritize across a multi-partner portfolio, and use data and partner insight to drive consistent results. What you will do - Partner Relationship Management: Build and maintain trusted relationships with partner stakeholders. Learn their organizational priorities, communication styles, and objectives to ensure every interaction progresses the partnership. - Strategic Discovery & Planning: Conduct structured discovery to understand each partner’s goals, challenges, and desired outcomes. Develop and execute actionable success plans aligned with both partner and I