Director, Client Services

Job Title: Director, Client Services Location: Remote, US Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America on their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs, and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2,000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded, and leads to better patient care. Job Summary The Senior Director, Client Services is responsible for the overall success of every program in their portfolio. This is not a relationship management role — it is a delivery ownership role. You will set the strategy, design how programs run, resource them correctly, hold the quality bar, and keep clients confident throughout the engagement. You will l...