Huntress
Partner Success Manager
Ireland
Role brief
What this role is asking for.
Reports to: Vice President, Partner and Customer Account Management Location: Remote Ireland Compensation: €51,200 base with an on-target earnings of €64,000 plus equity What You’ll Do: Huntress is looking to expand its post-sale reach by building its first Partner Success team. Partner Success Managers will play a crucial role in growing our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform. This role will be responsible for driving business efforts toward expansion, loyalty, renewals, partner satisfaction, and mitigating churn. You will work closely with both sales and marketing to devise creative ways to help our partners meet their business objectives through training, education, and empowerment. This is a high-impact, high-visibility role that will be key in helping the company achieve business goals through partner satisfaction and engagement. Success in this position will be measured by partner satisfaction, retention, and expansion within our current partner base. Responsibilities: Manage a book of business that consists of several hundred partners and customers with the goal of maintaining and growing, along with minimizing churn Work with partners to be a trusted advisor and deliver solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service Build
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