Senior Hardware Triage Engineer

Position Summary The Senior Hardware Triage Engineer is responsible for leading the technical investigation of system-level hardware failures across development and production platforms. This role serves as the first line of technical analysis for complex hardware issues, performing hands-on debugging, isolating failing components, and driving root cause investigations in partnership with cross-functional Subject Matter Experts (SMEs). The ideal candidate combines strong electrical and system-level debugging skills with excellent analytical, communication, and project coordination abilities. This position is in Austin, Texas. Key Responsibilities Perform hands-on debugging and triage of system-level hardware failures in engineering, manufacturing, and data center systems. Diagnose failures involving servers, storage, networking, embedded systems, or other complex hardware platforms. Isolate faults to the board, subsystem, component, firmware, or manufacturing process using structured troubleshooting methodologies. Reproduce reported issues and collect technical evidence including logs, waveforms, hardware captures, and failure analysis data. Collaborate with hardware, firmware, BIOS, FPGA, mechanical, manufacturing, validation, and reliability SMEs to determine root cause. Identify recurring failure trends and recommend design, process, or test improvements to reduce field and...