Agent Product Manager

🌿 MISSION The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help. Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare 🏢 ABOUT US Founded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years. 🧭 ABOUT THE ROLE The Automations pod’s mission is to design, build, and operate agentic, end-to-end workflows that turn complex healthcare advocacy case work into reliable, scalable automations. This team owns the case pipeline from activation through resolution — increasing automation coverage, reducing cost to serve, and keeping experiences transparent by escalating to humans when needed. As the PM for Automations, you’ll sit at the center of how we scale advocacy with speed, precision, and trust. You’ll work across engineering, SMEs, design and ops to trans...