Technical Account Manager

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is searching for a Technical Account Manager (TAM) to support the adoption, performance, and technical success of our Enterprise nonprofit customers. In this role, you will act as a trusted technical advisor and strategic partner, helping organizations implement, integrate, and optimize their use of the GoFundMe platform. You will work cross-functionally with Sales, Product, Engineering, and Support teams to ensure customers successfully deploy solutions, navigate change, resolve technical challenges, and drive meaningful fundraising outcomes. The Job Lead Complex Projects & Drive Outcomes Owns end-to-end delivery of customer initiatives, including integrations, migrations, and new product rollouts Manage project timelines, dependencies, and stakeholders across both customer and internal teams Drive accountability and momentum to ensure projects are delivered on time and with high quality Anticipate risks, remove blockers, and proactively adjust plans to ensure successful execut