GoFundMe

Staff Product Manager, GoFundMe Pro (Checkout/Donation Flow)

San Francisco, CA

Role brief

What this role is asking for.

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. GoFundMe Pro helps nonprofit organizations fundraise more effectively across donation experiences, peer-to-peer fundraising, and events. We’re looking for a Staff Product Manager to own high impact product areas across the supporter and nonprofit admin experience. We’re looking for a Staff Product Manager to own high impact product areas across the donor experience. This role sits at the intersection of customer empathy, data, and emerging AI -building experiences that increase donor trust, conversion, and long-term engagement while delivering measurable business outcomes. Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week The Job Lead the end-to-end checkout experience, driving improvements in conversion, payment success rates, and donor retention Build delightful, intuitive experiences grounded in customer empathy and real-world behavior Leverage data, experimentation, and customer feedback to increase conversion. Operate w...

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